Return & Exchange Policy

We take pride in offering authentic handmade products. As each piece is unique, minor variations are natural and not eligible for return.

1. RETURNS

Returns are accepted only for damaged or incorrect items. You must contact us within 48 hours of delivery with photos. The product must be unused and in its original packaging.

2. EXCHANGES

Exchanges are subject to stock availability. Customers bear return shipping costs unless the item was damaged or incorrect.

3. NON-RETURNABLE ITEMS

  • Handmade pottery and ceramics
  • Customized or made-to-order items
  • Sale or discounted items

4. REFUNDS

Approved refunds will be processed within 7–10 business days to your original payment method.

5. CONTACT

Email: dastakaribysaharatif@gmail.com | Phone: +51448592568